MaxIm DL - FAQ - Cameras

If you have a question not addressed here, please visit the support page.



System Requirements

Image Acquisition

Image Processing

Autoguiding

Image Calibration

Filter Wheels

Cameras

Operating Systems

Upgrades and Support


Cameras

Q: What is needed to run a Meade Pictor 416XT or 1616XT via SCSI?

A: You need an Adaptec 1480A or 2940UW SCSI adapter. Only these adapters will work with 32-bit programs like MaxIm DL/CCD because of compatibility issues with the camera. Other adapters such as the 1460 will connect but will fail to download images.

You must install both the SCSI drivers and the ASPI drivers. If the camera does not appear as a scanner in the Windows Device Manager, it will not work.

Top of the Page

Q: How do I get the Pictor SCSI interface to work under Windows 2000?

A: Windows 2000 includes the needed SCSI drivers but does not include the needed ASPI drivers. The ASPI driver can be downloaded from the Adaptec web site at http://www.adaptec.com/support/files/upgrades.html. Download and install ASPI32.EXE.

Windows 2000 may ask for drivers for the Pictor camera every time you boot. If this occurs, go to the Windows Device Manager and disable the Pictor camera (listed under Scanners). This doesn't actually disable the camera, but it will prevent Windows from trying to load non-existent drivers.

Top of the Page

Q: I occasionally get an error when downloading images with the Pictor SCSI interface. How can I avoid this?

A: Simply increase the "Extra Delay" setting in the Setup dialog box.

Top of the Page

Q: Are any special system settings required for SBIG cameras?

A: For parallel port cameras we recommend changing the BIOS setting for the parallel port to "Standard" instead of "ECP", "EPP", or "Bidirectional".

Top of the Page

Q: My USB interface camera seems to lock up the application occasionally. What is wrong?

A: The USB protocol is designed to provide completely error-free communications bewteen the computer and the peripheral (camera). Unfortunately this does not account for peripherals that do not respond correctly, whether due to bad drivers sending the wrong message, or incorrect firmware in the peripheral itself. Normally such problems would be detected by an "I/O timeout", where the operating system gives up after trying for a time; unfortunately this basic precaution was not included in Windows. As a result, if this type of error occurs the application will lock up. If this happens, briefly unplug the USB cable to unlock the application. You should also contact the camera vendor for assistance in resolving the problem.

Top of the Page



Copyright © 2004 Diffraction Limited